Returns
If you are unhappy with an item we will take it back for a full refund withinย 30 daysย from the dateย of your order as long as all items are in new, unused condition. If your item is visibly washed or worn, we will return your original item as-is. Fill outย this formย and include it with the merchandise you mail back to us. Thatโs it!ย As soon as we get your product back inย new condition with original packaging, your return is usually processed within the following 2-5 business days and a confirmation will be sent to you via email or SMS (depending how your contact info is set up).
PLEASE NOTE THE FOLLOWING:ย DURING DIXXON DROPS:ย IF YOU PURCHASE MORE THAN 6 ITEMS, THERE WILL BE NO REFUNDS AND NO RETURNS, AS YOU CAN BEย CONSIDERED A RE-SELLER. THIS INCLUDES MULTIPLE ORDERS TO SAME PERSON. FOR EXAMPLE, IF YOU ORDER 3 SHIRTS ON 1 ORDER AND ANOTHER 5 IN ANOTHER ORDER, THAT'S A TOTAL OF 8 TO 1 PERSON AND THE ITEMS ARE NOT ELIGIBLE FOR REFUND OR RETURN. YOU CAN STILL EXCHANGE THESE ITEMS (BASED ON AVAILABILITY), BUT NO REFUNDS.
SAME RULES APPLY IF 1 CUSTOMER PURCHASES 10 OR MORE OF ANY 1 ITEM. THIS WOULD ALSO BE CONSIDERED PURCHASING FOR RESALE AND THE SAME RULES WOULD APPLY AS ABOVE. NO REFUNDS.
110 GIVEAWAY/S:ย ย ALL SALES ARE FINAL ONย ITEMS THAT INCLUDE GIVEAWAY TICKETS! NO RETURNS. NO REFUNDS. NO EXCHANGES.
Exchanges:ย Any price differences will be refunded back to the credit card used and/or we will send an invoice for any balance due and contact you if necessary. All exchanges are subject to product availability.
Canceling your oder:ย We pride ourselves on some of the fastest shipping times in our industry, so many times we are unable to cancel orders once they have been placed. After you receive your order, you can return for a refund/exchange per our
ย exchange policy.
Return Shipping:ย If you have either ordered the wrong product, the wrong size, or have received an item that for any reason you are unhappy with, you are responsible for all return shipping charges. If a mistake was made by Shreddy, please let us know ASAP and we will take full responsibility for the issue and cover all return costs associated with the mistake.
Refunds: If you select a โRefundโ you will be issued a credit back to the credit card/payment method that you used afterย your return is received and inspected. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
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Additional non-returnable items:
Gift cards
Downloadable software products
Please complete the return/exchange form and included it with ALL returns:
RETURN/EXCHANGE FORM
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Late or missing refunds (if applicable)
If you havenโt received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youโve done all of this and you still have not received your refund yet, please contact us atย info@shreddylyfe.com
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